When waking your ebike from hibernation, it's crucial to ensure the battery is charged for 24 hours before it becomes operational again. Here's a step-by-step guide to help you get your ebike ready for action.

Charge the Battery
To kickstart the process, plug in a wall charger and let the battery charge overnight for a full 24 hours. Alternatively, you can use an automatic charger like an electric scooter charger for a more hands-off approach. After the initial charge cycle, ensure all the lights on your dashboard are lit up. If not, recharge until they are. Once everything looks good, congratulations! Your ebike should be ready for action.

Watch for Frozen Batteries
If your ebike isn't regularly used, the battery may freeze if left uncharged or stored at low temperatures. The frozen electrolyte inside can cause damage to internal components or destroy the battery entirely. To prevent this, remember to:

  • Charge your battery every six months while it's stored.

  • Store the battery at room temperature (50 degrees F or higher).

Check for Voltage
If the battery fails to show any voltage, it indicates a faulty battery that needs to be replaced. Possible causes include shipping or installation damage. When receiving a new ebike kit, ensure all connections are secure and tight to avoid power delivery problems and long-term damage to the electrical system.

Verify Proper Installation
If there is no voltage reading when plugging in the charger cord, or even if there is, it's possible that the battery is not correctly installed in its case. Contact our support team for assistance in troubleshooting this issue. We understand how frustrating it can be when something as simple as installing a battery goes wrong.

Try Alternate Chargers or Power Sources
If possible, attempt charging with a different charger than the one you usually use. If you don't have an additional charger, try using a different outlet. If neither works, attempt charging from an alternative power source.

Check Battery Connections
After a prolonged period of inactivity, it's important to inspect the connections on your battery pack. Look for corrosion between the connectors and wires, ensuring they are tightly connected. Additionally, check for loose connections or broken connectors, especially if your ebike has been exposed to extreme cold weather conditions during hibernation.

Fully Charge the Battery Outdoors
Once the battery is fully charged, take it outside and allow it to sit for at least an hour. This step ensures any remaining water evaporates before reusing your ebike. In the absence of a charger or solar panel, consider hand-charging by connecting the terminals on your ebike's battery pack with jumper cables or wires until they get hot enough to start smoking, indicating a full charge.

Reinstall the Battery
When reinstalling the battery, follow these steps carefully:

  1. Ensure you have the correct battery for your bike, as not all ebikes use the same type or voltage requirement. Consult an expert or conduct research online before making any purchases.

  2. Double-check the installation, ensuring it is done correctly and oriented properly. The battery should fit snugly into place without the risk of falling out or sustaining damage during use, thereby preventing accidents.

By following these steps and taking proper care of your ebike battery, you can enjoy a reliable and efficient riding experience. Remember, a well-maintained battery will enhance the overall performance and longevity of your ebike.

Happy riding!