Gyroor EB262 Electric Bike Trail Rider Essentials Kit
Shopping early for the holidays? Product orders placed on gyroorboard.com from November 1 through December 31, 2026, qualify for our 60-day holiday return and exchange window, including Black Friday and Cyber Monday purchases.
Email service@gyroorboard.com within 60 calendar days of purchase to request a return or exchange. Please include your order number and the reason for your request.
For a change-of-mind return or exchange, the product must be unused, with its original packaging and all included items. If your product arrives damaged, defective, or incorrect, contact us for help.
Customers cover return shipping for change-of-mind returns. For change-of-mind exchanges, customers also cover replacement shipping; we will confirm the cost before arranging the exchange. We cover shipping costs when the issue is our responsibility.
Exchanges depend on product availability. Please contact us before sending anything back. See our 👉 Return & Refund Policy the complete conditions and return instructions.
Which orders qualify for 60-day returns and exchanges?
Product orders placed on gyroorboard.com from November 1 through December 31, 2026, qualify, including Black Friday and Cyber Monday purchases.
When does the 60-day window start?
It starts on your purchase date. Email our support team within 60 calendar days to submit your request. The deadline is specific to your order; it is not a fixed December 31 cutoff.
Can I ride the product and then return it?
Change-of-mind returns and exchanges require an unused product with its original packaging and included items. If you experience a product fault, please contact support for help.
Are return shipping costs covered?
We cover shipping when the issue is our responsibility, such as a damaged, defective, or incorrect item. Customers cover shipping for change-of-mind returns and exchanges.
Shipping Policy:
What carriers we use: Fedex, UPS, and USPS
- It may take 6-12 hours to process your order. Once your order has been processed, you will receive an email confirming that your order has been shipped.
- Shipping Fees and Timing: Free shipping on orders over $90 in the United States and Canada. We strive to deliver your order within 2-5 business days in the US and CA.
- To track your order, please visit your gyroor account or the shipping confirmation email.
Note: Please fully charge the product before using it for the first time. In addition, if you do not use the product for a long time, please charge the battery once a month.
What is Covered ?
6 Months for the battery and 1 year for all other parts, Man-made damage and water ingress are not covered by the warranty.
This Limited Warranty covers the original purchaser from any defects in material or workmanship under normal use for one year from the date of invoice. This warranty is only offered to the original purchaser of the product, and is not transferable to a subsequent purchaser.
Gyroorboard will either repair or replace the product at no charge, using new replacement parts. The original purchaser will be responsible for all shipping costs to and from the facility.
This Limited Warranty does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship. These conditions may include, but are not limited to, road hazards, accidents, and improper operation or maintenance.
If you receive a board that is defective, returns are accepted within the first 30 days from the date of purchase. If you are within your first 30 days, please reach out to our Customer Support Team via email at service@gyroorboard.com. And arrange sending back to us. We will replace the board with a new one within 5 days.
If the product was damaged during the freight, please refuse to sign for the package and return it to us. Then contact us immediately.
Please feel free to contact us at: service@gyroorboard.com if you have any further questions about our warranty policy.
Limitation of Liability:
In no event shall Gyroorboard be liable for any incidental, indirect, special or consequential damages or liabilities (including but not limited to incidental or consequential damages for loss of time, inconvenience, loss of use of product, or any other consequential or incidental loss) in connection with the purchase, use, or operation of the product. Gyroorboard is not liable for property damage, personal injury, or death.
The EB262/EB263 electric bike has been rigorously tested to meet applicable UL safety standards, delivering reliable performance and enhanced protection for your everyday rides. We are committed to upholding these high-quality benchmarks so you can ride with greater confidence.
To back this commitment, we maintain complete internal test reports and retained samples for every production batch. The following core safety metrics have been verified against UL requirements:
- Overcharge Protection – The intelligent BMS automatically cuts power once the battery reaches full charge, eliminating overcharging risks.
- Short‑Circuit Protection – The circuit design includes instantaneous interruption to disconnect current under abnormal conditions.
- Thermal Cutoff – Continuous temperature monitoring of the battery and motor triggers speed reduction and power shutoff if overheating is detected.
- Flammability Rating – The charging port and internal wiring are built with flame‑retardant materials that achieve a V‑0 rating – the highest level under UL standards.
- Features
- Reviews
Peak 500W
Hub Motor
36V 7.8Ah
Lithium Battery
30 Miles
Range(PAS Mode)
20 Mph
TOP Speed
26*1.95 Inches
OFF Road Tires
265 Lbs
Max Load 120KG
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Safety Certification
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