Gyroor C1 Pro 800W Scooter – Dual Baskets for Cargo & Pets

Returns are accepted within the first 60 days from the date of purchase. In anticipation of Black Friday and the Christmas shopping season, we understand you may be shopping early, so we've specially extended the return period to 60 days.

For non-defective or no-longer-needed products, the buyer is responsible for return shipping costs. If you need to process a return, please reach out to our Customer Support Team within 60 days of purchase via email at service@gyroorboard.com.

Thank you for your support, and we wish you a joyful holiday shopping experience!

Return

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Returns must be shipped back within 60 days of receiving your return label. Returns initiated after this period will be ineligible for refund.

If you have special circumstances preventing timely return, please contact us in advance. We may grant a one-time extension of up to 15 days upon approval.

Our official return address is:

Recipient Name: David
17820 Slover Ave, Bloomington, California
Zip Code: 92316
(Note: Refunds will not be processed if items are returned without prior approval)

There are certain situations where only partial refunds are granted (if applicable).

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at service@gyroorboard.com .

Sales items(if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@gyroorboard.com .

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.(If you receive a refund, the cost of return shipping will be deducted from your refund.)

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Policy:

What carriers we use: Fedex, UPS, and USPS

• It may take 6-12 hours to process your order. Once your order has been processed, you will receive an email confirming that your order has been shipped.
• Shipping Fees and Timing: Free shipping on orders over $90 in the United States and Canada. We strive to deliver your order within 2-5 business days in the US and CA.
• To track your order, please visit your gyroor account or the shipping confirmation email.

Returns are accepted within the first 60 days from the date of purchase. In anticipation of Black Friday and the Christmas shopping season, we understand you may be shopping early, so we've specially extended the return period to 60 days.

For non-defective or no-longer-needed products, the buyer is responsible for return shipping costs. If you need to process a return, please reach out to our Customer Support Team within 60 days of purchase via email at service@gyroorboard.com.

Thank you for your support, and we wish you a joyful holiday shopping experience!

Return

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Returns must be shipped back within 60 days of receiving your return label. Returns initiated after this period will be ineligible for refund.

If you have special circumstances preventing timely return, please contact us in advance. We may grant a one-time extension of up to 15 days upon approval.

Our official return address is:

Recipient Name: David
17820 Slover Ave, Bloomington, California
Zip Code: 92316
(Note: Refunds will not be processed if items are returned without prior approval)

There are certain situations where only partial refunds are granted (if applicable).

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at service@gyroorboard.com .

Sales items(if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@gyroorboard.com .

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.(If you receive a refund, the cost of return shipping will be deducted from your refund.)

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.